Johannesburg, South Africa – Airbus has inaugurated a new Customer Support Centre for commercial aircraft in Johannesburg, reinforcing its long-term commitment to Africa’s aviation sector. The facility aims to deepen operational support for African airlines as Airbus continues to expand its services and industrial presence across the continent.

• The Johannesburg centre provides on-the-ground services for all Airbus commercial aircraft families — A220, A320, A330, and A350 — including technical assistance, engineering solutions, fleet performance analytics, training, and on-site customer support.

• Airbus aircraft are currently operated by nearly 40 African airlines, with over 260 Airbus jets in service across the continent.

• According to Airbus’ Global Services Forecast, Africa will require 14,000 new pilots and 21,000 engineers and mechanics over the next 20 years, driven by increasing air travel demand.

• The Johannesburg opening coincides with 30 years of Airbus Helicopters operations in Southern Africa, where its Midrand base offers MRO services and operates the first H125 virtual reality simulator on the continent.

• The company has integrated over 180 African suppliers into its global value chain, contributing to job creation, local training, and aerospace industry development.

Statement

• “The new centre expands Airbus’ presence in Africa and underscores our confidence in the region’s potential, as we invest in local capabilities, empower our customers, drive connectivity and shared progress across the continent,” said Gabriel Semelas, President of Airbus in the Middle East and Africa.

Source: Airbus
Photo Credit: Airbus