Florida, USA Based FTO Seeking General Manager in 2025

Jacksonville, Florida, USA –Sterling Flight Training, a FAR Part 141 and Part 61 flight school, is seeking a General Manager to oversee its operations, staff, finances, and compliance. Based at CRG in Jacksonville, FL, the role offers the opportunity to lead a respected flight school with a strong reputation and supportive culture.

Key Responsibilities

Operational Oversight

Manage daily operations, including flight scheduling, maintenance coordination, and staff assignmentsEnsure adherence to safety protocols and aviation regulationsOversee student invoicing, tracking progress, and managing applicationsWork with the VA, university partners, and manage international student requirementsAddress facility needs across both CRG and satellite locations (TLH)Maintain vendor relations and ensure safety of aircraft, students, instructors, and maintenance

Staff Management

Hire, train, and manage instructors, maintenance, and administrative personnelSet team performance goals and provide regular feedback

Customer Service

Foster a welcoming environment for students and customersResolve complaints and maintain professional relations with students, associates, and vendors

Financial Management

Manage budgets, track expenses, and support accounting needs to ensure profitability

Regulatory Compliance

Ensure compliance with all governmental regulationsOversee training programs and aircraft maintenance to meet legal requirements

Marketing

Collaborate on strategies to attract new studentsBuild partnerships with local schools and aviation organizations

Candidate Requirements

Bachelor’s degree in aviation management, business, or related fieldExperience in aviation operations or management (flight school experience preferred)Strong communication and customer service skillsFinancial management and organizational expertiseProblem-solving under pressure and team leadership skillsCommitment to high safety standards and delivering a positive student experienceAbility to identify growth opportunities

Location

Must be able to commute daily to the CRG facility in Jacksonville, FL

To learn more and apply, contact Sterling Flight Training’s team.

Source: Sterling Flight Training