Jacksonville, Florida, USA – Sterling Flight Training, a FAR Part 141 and Part 61 flight school, is seeking a General Manager to oversee its operations, staff, finances, and compliance. Based at CRG in Jacksonville, FL, the role offers the opportunity to lead a respected flight school with a strong reputation and supportive culture.

Key Responsibilities

Operational Oversight

• Manage daily operations, including flight scheduling, maintenance coordination, and staff assignments
• Ensure adherence to safety protocols and aviation regulations
• Oversee student invoicing, tracking progress, and managing applications
• Work with the VA, university partners, and manage international student requirements
• Address facility needs across both CRG and satellite locations (TLH)
• Maintain vendor relations and ensure safety of aircraft, students, instructors, and maintenance

Staff Management

• Hire, train, and manage instructors, maintenance, and administrative personnel
• Set team performance goals and provide regular feedback

Customer Service

• Foster a welcoming environment for students and customers
• Resolve complaints and maintain professional relations with students, associates, and vendors

Financial Management

• Manage budgets, track expenses, and support accounting needs to ensure profitability

Regulatory Compliance

• Ensure compliance with all governmental regulations
• Oversee training programs and aircraft maintenance to meet legal requirements

Marketing

• Collaborate on strategies to attract new students
• Build partnerships with local schools and aviation organizations

Candidate Requirements

• Bachelor’s degree in aviation management, business, or related field
• Experience in aviation operations or management (flight school experience preferred)
• Strong communication and customer service skills
• Financial management and organizational expertise
• Problem-solving under pressure and team leadership skills
• Commitment to high safety standards and delivering a positive student experience
• Ability to identify growth opportunities

Location

• Must be able to commute daily to the CRG facility in Jacksonville, FL

To learn more and apply, contact Sterling Flight Training’s team.

Source: Sterling Flight Training