Market Intelligence: Indian Subcontinent

CAE is currently looking for a General Manager for its flight training organization in Gondia, Maharashtra, India, also known as the National Flying Training Institute (NFTI). Please see an extract of the job post below.

“The General Manager for NFTI (FTO) is responsible for managing the operations, resources and budget of a Flight Training Organization (FTO) site, balancing cost efficiency and growth initiatives, whilst delivering safe and high-quality flight training. This position is required to oversee the full remit of management of the flight school keeping in mind the productivity and profitability in conjunction with delivering quality training, upholding the customer experience and the safety of cadets and staff. He/she will ensure this is done through strong teamwork, close collaboration with the global FTO network and corporate departments and provides leadership by example to staff and customers. The General Manager will report directly to the Managing Director, Commercial aviation training, India.

Essential Duties And Responsibilities:

Leadership:

• Supervise, manage and coach the Management Team of NFTI, inspiring leadership agility, promoting teamwork and driving performance
• ‘Lead by example’ by displaying exemplary leadership to managers and employees
• Collaborate with HR Business Partner to implement key people strategy initiatives to improve performance, culture and engagement at NFTI
• Directs and supports/facilitates the management direct reports and their department activities consisting of technicians, aviation trainers, professionals, and support staff
• Deploy and streamline all necessary procedures and processes, and ensure compliance to CAE policies, procedures and processes
• Responsible for driving the Performance Management process and ensuring compliance with timeline and high-quality content
• Responsible for presenting quarterly performance of FTO to the board of directors at the board meetings and also present monthly reports to the internal CAE leadership team

Operations:

• Oversee the full operational remit of CAE Oxford to drive and improve efficiency in all areas of the FTO including productivity, quality and safety in the best possible way
• Seek innovative methods to improve the FTO operations, quality of training products, standards and overall profitability and share those actively with CAE management
• Ensure centre compliance with all applicable aviation and non-aviation related regulations, customer contracts and internal CAE global policies
• Delivers regularly updated management information and metrics in collaboration with the different departments in the FTO to enable fact based decision making

Finance:

• Has the responsibility to direct the FTO within the scope of the agreed budget and meet the budgeted targets (productivity, SOI and cost).
• Delivers input for the FTO budget and forecasting of results.
• Collaborate with Finance Analyst and seek guidance from Head of Finance for India to better understand the financial impact of key initiatives to improve financial performance at NFTI, Gondia.
• Pro-actively assists in needs analysis for equipment and manpower (FTO production plan) in close coordination with HR, Management and Finance.

Safety and Quality:

• Responsible for promotion and execution of the Safety Management System and Quality System and for the integration of safe behavior and quality management in everyday operation
• Act as role model by behaving as an exemplary example to employees and students promoting professional, disciplined and safe behavior
• Closely monitor compliance of FTO operations to ensure the processes are strictly adhered to in line with regulatory guidelines and internal policies.

Customers:

• Establish and maintain a customer focused mindset to ensure delivery of high levels of customer satisfaction
• Ensures efficient and high-quality Training delivery in line with customer contracts.
• Supporting the development and execution of local marketing & sales activities to increase student intake levels and overall revenue for the FTO

Qualifications & Skills:

Proficient in CAE Values (Empowerment / Integrity / Excellence / Innovation and One CAE) and Leadership Attributes, and able to display or discuss:

• High energy level and entrepreneurial flair
• Decisive thinker, decision maker and able to challenge superiors in professional manner
• Positive attitude, motivational, inspirational and fun o Critical attention to detail, analytic skills and conceptual thinking
• Be resilient and adaptable (both in attitude and approach to changing circumstances)
• Display Listening skills and be a strong communicator o Demonstrate growth mindset capability
• Cultural awareness and experience interacting with a diversified clientele

Education & Experience Required:

• Graduate in an operational, manufacturing, technical or aviation business discipline or equivalent experience
• Minimum of 5 – 10 years’ experience in managing a business with budget responsibility in a commercial environment
• Minimum of 5- 10 years’ experience in working with and managing a team of professionals is required
• Experience in airline operations and/or flight training organization is desirable
• Knowledge of DGCA aviation regulations is required.
• P&L Management experience desirable

Language Skills:

• Excellent in English (verbal and written)
• Second (relevant) language is a plus
• Proficiency in local language of base country is required

Complexity And Creativity – Problem Solving:

• Readily accepts changes and adjusts accordingly
• Exercises resourcefulness and ingenuity to interpret and/or build policy in situations where considerable variation or interpretation is possible
• Develops solutions to complex issues where broad, long range and organization-wide vision is necessary
• Focuses on directing team members in order to resolve broad issues
• Uses sound negotiation skills to resolve impasses
• Proactive and Reactive problem solver with focus on resolution within tight time constraints

Judgements And Decisions:

• Ability to maintain composure under pressure
• This role requires mature judgement and use of precedent and a wide range of learned skills.
• Comfortable making / taking decisions and recommendations without formal guidelines or precedents if necessary

Geographical Location And Mobility:

• Local full time position within the flight school at Gondia
• Openness to travel across the country and for occasional meetings if required”

To learn more about the job and to apply, click here.

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