Market Intelligence: North America

Global Aviation Training Solutions Provider CAE Appoints Madison Tiller as Customer Experience Manager, Commercial Aviation

Canada – headquartered CAE, a global leader in aviation training and simulation solutions, has appointed Madison Tiller as Customer Experience Manager, Commercial Aviation. This new title reflects her ongoing dedication to enhancing the customer experience within CAE’s Commercial Aviation business worldwide.

Tiller will continue to focus on supporting CAE’s global Commercial Aviation operations, ensuring customer-centric solutions. CAE remains at the forefront of innovation in aviation training, supported by leaders like Tiller who are driving positive outcomes in the industry.

“I’m happy to share that I’ve transitioned to the role of Customer Experience Manager, Commercial Aviation at CAE! While my core responsibilities remain the same, this new title reflects my continued dedication to enhancing our customer experience. Excited to continue supporting our Commercial Aviation business globally and making a positive impact in this capacity!” shared Madison Tiller.

Source: Madison Tiller (CAE)
Photo Credit: CAE (shown as meta image)

Related Posts

Airways Aviation Group Chairman Highlights Vision for the Future of Aviation Education and Training

Global flight training group Airways Aviation, which operates pilot training academies across Europe, the Middle East, Asia/Australia, and India, has reaffirmed its commitment to addressing the aviation industry’s critical skilled workforce shortage through strategic growth, acquisitions, partnerships, and innovation in education and training. It’s Chairman Romy Hawatt shared the following

“The aviation industry is at a critical juncture, driven by the pressures of expanding global business and personal travel, cargo, defence and security requirements, an ageing workforce and the need to modernise fleets and related spare parts and equipment.

Over the coming decades, both Boeing and Airbus Aircraft forecast that hundreds of thousands of new pilots, maintenance engineers and cabin crew in the civilian sector will be required. In addition, millions of other aviation and aerospace industry related professionals including technicians, air traffic controllers, ground handlers, airport administrative, operations and security personnel, customs and quarantine officers etc are also rapidly rising presenting both an unparalleled opportunity and adding to what is already a considerable challenge in filling skilled employment gaps.

Meeting these demands calls for strategic vision, decisive action and innovative approaches across the aviation industry at large and the Airways Aviation Group is rising to meet the challenges. Within our own Aviation Education and Training sector we apply rigorous policies driven by market analysis an unwavering commitment to excellence to drive growth.

Our success rests largely on the unique, bespoke Airways Aviation Group structure, policies, business, industry and academic partner engagement model to deliver at the B2C, B2B and Military customer levels. Added to this are also strategies to seek out high-demand regions for new acquisitions – as evidenced by the recent acquisitions of Professione Volare S.r.l. in Forli, Italy and Patria Pilot Training in Pirkkala and Vantaa, Finland and Cordoba, Spain.

There are recent Cooperation Alliances signed with OATC – Omni Aviation Training Center in Cascais and also a soon to be opened Airways Aviation Satellite base in Portugal and the EASA Cabin Crew Training partnership with Dynamic Advanced Training in Dubai. Added to this, is the growing number of Airways Aviation Foundation Assessment and Selection facilities in Dubai UAE, Hyderabad India and Casablanca Morocco along with the significant expansion into our third Australian training location to enhance and complement the Gold Coast and Lismore also soon to be formally announced.

We believe that by balancing a combination of organic growth with strategic expansion, the Group ensures that while we grow, we also remain conscious and balance off the need to maintain our quality and consistency at high levels while achieving global reach.

Central to this approach is a diverse and skilled workforce that we implore to rise to the challenge of achieving excellence through a dedication to maintaining industry best standards and practices. We then support this with strategic marketing communications and brand-building activities that amplify our messaging and impact.

Aviation connects people, economies and cultures as the world population and need for qualified professionals continues to rise. Through its data-driven strategies, utilisation of applicable technologies, thoughtful growth initiatives and commitment to talent development, the Airways Aviation Group has established itself as a global leader in aviation education and training. By maintaining high-quality standards and cultivating meaningful partnerships, the Group confidently aims to set new benchmarks for success in the industry.”

Source: Airways Aviation

Related Posts

US Flight Training Group Hillsboro Aero Academy is Seeking to Hire a Maintenance Manager in 2025

Oregon, United States – based Hillsboro Aero Academy (HAA), a U.S.-based leading provider of helicopter and airplane pilot career training, shared that it is seeking to hire a Maintenance Manager to be based in Redmond, Oregon. Please see an extract of the job position below.

Hillsboro Aero Academy is hiring a Maintenance Manager to oversee production, safety, and quality standards for its Part 145 Repair Station. The academy operates a diverse fleet, including Cessna, Piper, and Robinson Helicopters, flying over 80,000 hours annually. This role is critical to ensuring efficient maintenance operations and compliance with FAA regulations.

Key Responsibilities

  • Ensure shop productivity while maintaining safety and quality standards
  • Oversee maintenance of training aircraft (Cessna and Piper)
  • Assign jobs, manage workloads, and schedule maintenance, repairs, and projects
  • Provide technical support to mechanics and flight school students
  • Coordinate off-site repairs with staff and vendors
  • Forecast and plan scheduled maintenance for the fleet
  • Maintain shop cleanliness and manage interaction with dispatch staff
  • Spend 70% of time on the shop floor

Candidate Requirements

Required

  • FAA A&P Certificate
  • At least 2 years of experience working with similar piston aircraft
  • General aviation piston airplane and helicopter experience in a production shop
  • Experience working in a Part 145 Repair Station
  • Proven leadership ability

Preferred

  • FAA IA Certificate
  • 5+ years of experience with the same fleet type
  • Experience supervising employees in a shop environment

Benefits Offered

  • Affordable healthcare benefits
  • 401(k) with company match
  • PTO: 20 days (in first 2 years), 25 days (after 2 years), 30 days (after 5 years)
  • Company-paid life insurance and AD&D
  • 2-week sabbatical after 5 years
  • Discounted flight training
  • Employee recognition program

To learn more about the role and to apply, please visit the job post.

Source: Hillsboro Aero Academy

Related Posts

MSU Denver Partners with Spartan College of Aeronautics and Technology in 2025

Denver, Colorado, USA – MSU Denver has formally signed an articulation agreement with Spartan College of Aeronautics and Technology, establishing a pathway for Spartan graduates to receive credit for their coursework at MSU Denver. The signing ceremony, held in January 2025, highlights the institutions’ collaboration to support aspiring aviation professionals.

  • The agreement enables students trained at Spartan College, including those at its Broomfield campus, to seamlessly transfer credits to MSU Denver, furthering their academic and career aspirations.
  • The Broomfield Community Foundation has also provided scholarships to support students on Spartan’s Broomfield campus.
  • MSU Denver’s Camden Farmer has already facilitated credit transfers for Spartan alumni, showcasing the success of this partnership.
  • Spartan College, founded in Tulsa, Oklahoma, has a long-standing history in aviation education (particularly in flight and maintenance training)

Source: Shaun Schafer
Photo Credit: Spartan

Related Posts

US Aviation Academy Founder Mike Sykes to Join AeroSummit 2025 Panel

Las Vegas, Nevada, USA – AeroSummit 2025, powered by Stratus Financial, will take place at the Wynn Las Vegas from May 21-22, 2025, with Demo Day scheduled for May 23. This event brings together aviation professionals to explore key industry topics, network with peers, and experience cutting-edge aviation technology firsthand.

AeroSummit 2025 shared that Mike Sykes, founder of the US Aviation Academy, will join AeroSummit 2025 as a panelist.

AeroSummit 2025 Panel Topics:

  • Own or Partner? Navigating Maintenance Partnerships in Aviation
    • Explore strategies to manage maintenance costs, foster partnerships, and ensure operational excellence with insights from industry leaders.
  • Taking Flight: Strategies for Operating a Successful Flight School Business
    • Learn the essentials of running a thriving flight school, from compliance and student recruitment to fleet management and growth strategies.
  • The Sky’s the Limit: Leasing vs. Owning an Aircraft
    • Understand the financial and operational impacts of leasing vs. owning aircraft to make informed decisions for your fleet.
  • Insights into Aviation Insurance
    • Gain expert advice on navigating aviation insurance, covering risk assessment, cost mitigation, and regulatory compliance.
  • Flight School Masterminds: Scaling Success
    • Connect with flight school operators to share strategies for growth, efficiency, and student retention at any scale.
  • Elevating Education: Insights from Flight School Experts
    • Discover best practices in curriculum development, instructor training, and technology integration to enhance aviation education.
  • Nurturing Tomorrow’s Aviators: Mentorship and Career Readiness
    • Tackle key issues like mentorship and career preparation to help students succeed in training and airline careers.
  • Insights from the Airlines
    • Dive into the latest airline trends and innovations, gaining strategic perspectives from top industry professionals.
  • Stop the Drain: Identifying and Removing Struggling Students Early
    • Discover strategies to quickly identify students who may not succeed, minimizing resource drain and optimizing graduation rates. Learn how to refine your screening process, implement early interventions, and maintain a streamlined schedule that benefits both staff and students.

All Inclusive Aerosummit Experience:

  • 3 meals and 2-all inclusive receptions with appetizers and open bar
  • 5 scheduled networking opportunities: connect with aviation professionals during five scheduled networking sessions
  • Exhibit hall: explore cutting edge aviation technology and meet industry leaders

Event Highlights:

  • Student & CFI Track: Now Open for Registration
    • AeroSummit is excited to introduce a new educational track at this year’s conference designed specifically for flight school students and Certified Flight Instructors (CFIs). These “Roundtables” will feature in-depth discussions on topics directly relevant to aspiring pilots and instructors, hosted by industry experts and aviation trade organizations. These sessions will provide valuable insights and practical advice, fostering a collaborative learning environment outside of the main panels focused on flight school owners.
  • Special Discounts for Students and CFIs
    • Take advantage of heavily discounted tickets exclusively for students and CFIs! Share this opportunity with your team and students to ensure they don’t miss out. Contact us today to receive your exclusive discount codes and secure access to this incredible event.
  • Demo Day Update: Get Ready for an Unforgettable Experience
    • AeroSummit is thrilled to share an exciting update about Demo Day on May 23rd. This hands-on experience at AeroSummit will give you an exclusive look at the latest aircraft models from top manufacturers. Whether you’re considering upgrading your flight school fleet or simply curious about thenewest aviation technology, Demo Day is the perfect opportunity to:
      • Explore the latest aircraft models from the manufacturers.
      • Book sales flights (as available) to experience performance firsthand.
      • Connect with manufacturers to ask the tough questions.

Source: Stratus Financial
Photo Credit: Stratus Financial

Related Posts

US University’s College of Aviation is Seeking to Hire a Director of Flight Operations Center in 2025

Battle Creek, Michigan, USA – Western Michigan University College of Aviation is hiring a Director of Flight Operations Center to oversee scheduling, execution, and operational management for the College of Aviation. This position offers a stable work environment with no constant travel, providing a great opportunity to contribute to a top-tier aviation program.

Key Responsibilities

  • Manage scheduling, equipment, and air operations for the College of Aviation
  • Oversee and assess flight operations to ensure efficiency and effectiveness
  • Lead a team with supervisory responsibilities
  • Manage operational budgets and resources
  • Represent the College of Aviation through public speaking engagements

Minimum Requirements

  • Bachelor’s degree in a related field from an accredited institution
  • At least 5 years of relevant experience
  • Experience in flight operations or managing complex integrated processes
  • Supervisory and budget management experience
  • Experience in public speaking
  • Private Pilot certification or higher

To apply, please visit WMU’s careers page job post.

Source: Western Michigan University College of Aviation

Related Posts

Florida, USA Based FTO Seeking General Manager in 2025

Jacksonville, Florida, USA – Sterling Flight Training, a FAR Part 141 and Part 61 flight school, is seeking a General Manager to oversee its operations, staff, finances, and compliance. Based at CRG in Jacksonville, FL, the role offers the opportunity to lead a respected flight school with a strong reputation and supportive culture.

Key Responsibilities

Operational Oversight

  • Manage daily operations, including flight scheduling, maintenance coordination, and staff assignments
  • Ensure adherence to safety protocols and aviation regulations
  • Oversee student invoicing, tracking progress, and managing applications
  • Work with the VA, university partners, and manage international student requirements
  • Address facility needs across both CRG and satellite locations (TLH)
  • Maintain vendor relations and ensure safety of aircraft, students, instructors, and maintenance

Staff Management

  • Hire, train, and manage instructors, maintenance, and administrative personnel
  • Set team performance goals and provide regular feedback

Customer Service

  • Foster a welcoming environment for students and customers
  • Resolve complaints and maintain professional relations with students, associates, and vendors

Financial Management

  • Manage budgets, track expenses, and support accounting needs to ensure profitability

Regulatory Compliance

  • Ensure compliance with all governmental regulations
  • Oversee training programs and aircraft maintenance to meet legal requirements

Marketing

  • Collaborate on strategies to attract new students
  • Build partnerships with local schools and aviation organizations

Candidate Requirements

  • Bachelor’s degree in aviation management, business, or related field
  • Experience in aviation operations or management (flight school experience preferred)
  • Strong communication and customer service skills
  • Financial management and organizational expertise
  • Problem-solving under pressure and team leadership skills
  • Commitment to high safety standards and delivering a positive student experience
  • Ability to identify growth opportunities

Location

  • Must be able to commute daily to the CRG facility in Jacksonville, FL

To learn more and apply, contact Sterling Flight Training’s team.

Source: Sterling Flight Training

Related Posts

SEG’s Illinois Aviation Academy Opens New Satellite Training Base in 2025

USA – Illinois Aviation Academy (IAA), operated by Spartan Education Group (SEG), is excited to announce the FAA-approved opening of its new satellite training base at DeKalb Taylor Municipal Airport (DKB). This location features an FAA-approved Advanced Training Device (ATD), allowing students to practice procedures and log valuable instrument training hours in alignment with IAA’s FAA Part 141 program. With this expansion, IAA strengthens its commitment to fostering the next generation of aviators across Illinois. 

Located at DeKalb Taylor Municipal Airport, a hub for general aviation in the far western suburbs of Chicago, this satellite base to DuPage Airport is strategically positioned to offer students an ideal training environment. IAA has added two new training aircraft, and an FAA approved ATD to the DeKalb fleet, equipped to support aspiring pilots as they work toward their aviation goals. Additionally, IAA is now enrolling for their newly launched pilot training partnership with Atlas Air, the Atlas Cadet Academy (ACA). The academy is designed to prepare aspiring aviators for possible opportunities to become First Officers with Atlas, one of the largest 747 operators in the world, serving both cargo and passenger needs. 

“This expansion aligns with IAA’s mission to make quality flight training accessible and streamlined for aspiring recreational and professional pilots across Illinois,” said Robert Werderich, Executive Vice President of Flight Operations at SEG. “DeKalb Taylor Municipal Airport provides an ideal setting, with excellent facilities and light to moderate traffic conditions that make it optimal for all types of training and pilot skill levels.” 

Facility Highlights 
DeKalb Taylor Municipal Airport offers an environment tailored for flight training. Key features that benefit students include: 

  • Multiple Runways: A primary paved runway for advanced flight maneuvers, along with a secondary runway ideal for landing practice.
  • Low Traffic Density: This allows beginners to practice in a less congested airspace, promoting confidence and skill development in a manageable setting.
  • Controlled and Uncontrolled Airspace Training: Although DKB operates in Class G airspace, its proximity to Class D and Class C airspace allows students to gain experience with towered airport operations as their training progresses. 

Airport Amenities and Services 
The DKB base is fully equipped with essential amenities and services, including: 

  • Aircraft fuel sales (100 Octane Low Lead and Jet A) 
  • On-site aircraft repair and maintenance services 
  • Dedicated hangar storage 
  • Pilot-controlled lighting for evening flights 
  • A variety of navigational aides, such as a full Instrument Landing System (ILS) and GPS approaches 
  • Real-time weather data through an Automated Weather Observation System (AWOS III) 
  • Conference room facility, Wi-Fi access, and airport courtesy cars 
  • Pilot lounge and self-serve fuel 

The new satellite base at DeKalb Taylor Municipal Airport reflects IAA’s dedication to providing flight instruction and fostering a supportive learning environment for all students. 

About Spartan Education Group
Spartan Education Group, LLC (SEG), headquartered in Chicago, IL, operates McAir Aviation flight school in Broomfield, CO and Illinois Aviation Academy in West Chicago, IL. Separately, SEG acquired Spartan College of Aeronautics and Technology in 2012. Spartan College, established in 1928, has trained over 100,000 pilots and aviation technicians at its four campuses located in the following areas: Tulsa, OK, Los Angeles, and Riverside, CA, and Denver, CO. 

Source: Atlas Cadet Academy
Photo Credit: Atlas Cadet Academy

Related Posts