Simulator Training Center in Thailand is Looking for a Head of Training

Global Pilot Training Group and Simulator Manufacturer CAE  is looking to hire a Head of Training for its Simulator Training Center in Bangkok, Thailand. CAE recently opened this new training center – job post information can be seen below.

“Role And ResponsibilitiesAdmin

Represent the Head of Training accountabilities at the local training centers (unless locally arranged otherwise and agreed upon with authorities)Support the regional Training organization and participates in regional projectsManage (directly or indirectly) all resources & financial aspects of all training programs to maximize throughput & deliver of a quality productManage the financials and budgets of the training delivery operation and all related aspectsIn cooperation with the scheduling team ensure efficient scheduling and maximize usage of resourcesProvide monthly performance reviews of the Training Delivery departmentFollow up on customer surveys and implement improvements when necessary based on the feedbackWork closely with the Customer Service and/or Training Administration team to ensure that all client & IP training records are completed properly

Oversee the program scheduling function to insure compliance with ATO approval / customer contract.

Sales and customer support

Build and ensure a solid relationship with existing and potential customersPartner with the Sales Team in order to assist with potential client needsWork closely with the Technical Operations and Customer Service groups to ensure overall client and customer satisfaction.

Staff

Hire and manage direct reporting staff.Hire and train consultant instructors in accordance with defined processes and standardsResponsible for performing annual performance reviews of direct reporting staffEstablish & maintain the trust & support of colleagues, the members of the department and managementConduct regular meetings with the overall team and management staff

Training

Create a clear, customer-centric vision for the programs & communicate it to training staff and training supporting functions/departmentsEnsure that training equipment is according to standard as required by the training to be conducted.Manage operations- set clear objectives, initiate and execute appropriate changes and improvements & maintain quality of service by:Maintaining a high level of product quality within the program and safeguarding adherence to EURAF CAT ATO standards.Identifying client needs & establishing user requirementsIdentifying opportunities to improve the delivery of training to our clientsAssessing the benefits or disadvantages of proposed changesWarrant that latest EURAF CAT ATO standard courses and courseware are usedSecure that customized courseware is maintained and kept to standard (hardcopy & media).Provide regulatory guidance and addressing technical / standardization issues”

To apply for the role please use this link  or contact CAE directly.

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